These Terms govern your use of the websites operated by UNITI ("UNITI"): this site (unitiusa.org), the member hub at uniti.team with its classifieds and jobs board, and the training portal at upskill.uniti.team (together, "the Service"). By creating an account, ticking the box at sign-up, or using the Service you agree to them. UNITI is a 501(c)(3) public charity run by volunteers.
1. The Service
UNITI runs member services: career guidance and job assistance with a training track, programs for kids and teens, sports, a Business & Real Estate Forum, classifieds, events, a jobs board, a directory of tradespeople recommended by members, ride sharing between members, urgent-help alerts, and a welcome program for newcomers. Non-members may take part in individual programs where offered, for a fee stated on the program or event page. Some events carry a cost-recovery fee, stated on the event page before you register.
2. Membership, dues, tickets, and donations
- Membership costs $100 per year per household, payable when you join, and covers every member of one household. Members whose dues are paid attend UNITI events at no charge and pay no additional fees for programs.
- Anyone with a UNITI sign-in whose dues are not paid may register for an event as a guest and buy a ticket at the guest price shown on the event page. A guest registration is held as "payment pending" until the ticket is paid online or at the door; an unpaid registration may be released to someone on the waitlist.
- Tickets and dues are paid through Zeffy, our payment processor, which handles your card. UNITI never sees or stores your card number.
- Ticket refunds: in full if UNITI cancels or moves the event; otherwise on request up to 48 hours before the start; inside 48 hours, only if the organiser agrees. Refunds go back to the original payment.
- Membership dues and program fees are non-refundable except where the law requires.
- Donations are gifts to UNITI, a 501(c)(3) nonprofit. They are not refundable and are deductible to the extent the law allows; we send a written acknowledgement for every gift. Donors are recognised by name as UNITI Supporters unless they ask to remain anonymous, on the donation form or by writing to us.
- Dues buy membership benefits. The written acknowledgement we send states the value of those benefits, and only the amount above that value may be deductible. A donation made separately from dues is acknowledged on its own.
- Membership is for people who live in the community's area, placed by the home ZIP code you give. Anyone else may ask to join, and the community's admins decide. A member keeps their membership if they move.
3. Accounts
- You must be 18 or older to hold an account. UNITI Kids Enrichment programs are registered by a parent or guardian.
- Provide accurate information, including your home ZIP code, and keep it current. One account per person.
- You are responsible for your account's security. The member card on your account identifies you to businesses offering member deals; do not share it.
4. Acceptable use
You agree not to:
- Redistribute or sell session videos, documents, or other materials
- Post content that is harassing, deceptive, illegal, or infringing
- Advertise businesses or products to members outside the places designed for it, or post paid or promoted content in classifieds
- Spam or send unsolicited messages to members, or use members' contact details shared through the Service for anything but the purpose they were shared for
- Send an urgent-help alert that is not genuine
- Impersonate anyone, scrape the Service, or bypass security
5. Member-to-member services
The Business & Real Estate Forum, classifieds, the lend-and-borrow board, the jobs board, the recommended directory, and member deals connect members with each other and with businesses. UNITI connects members; it does not broker, lend, employ, or advise. Licensed members speak for themselves. Any transaction, agreement, loan of an item, job, or advice between members, or between a member and a business, is solely between them. UNITI takes no fee and is not a party to it. Directory entries are members' recommendations, not UNITI's endorsement; a member deal is offered and honoured by the business named on it.
The directory has two lists. Recommended holds outside businesses that members vouch for. Member services holds members' own businesses and services, listed by the member, who confirms they may offer that service and hold any licence it requires. Entries come from members and from lists the community has shared among its members, and an admin reads each one before it appears. Any listed business may claim its entry, correct it, or ask for it to be removed by writing to us, and we act within a few days.
A problem report about a listed business is a member's own account of their experience. An admin reads each report and may mark it confirmed, after which members can see the reason given, never the reporter's name; the business may reply beside it, and an entry with three confirmed reports comes down until an admin reviews it. A confirmed report is a member's statement that UNITI has read, not a finding by UNITI, and UNITI is not liable for it.
6. Rides between members
Ride sharing, whether for one event or a regular trip, is arranged between the driver and the riders. UNITI introduces them and does nothing more. The driver is responsible for the vehicle, for holding a valid licence and insurance, and for driving safely; riders travel at their own risk. UNITI is not a carrier and is not liable for anything arising from a ride. Names and phone numbers are shared only with the people in the same car, and only for that ride.
7. Events, sports, and volunteering
Physical activities carry risk. By registering for an event that requires it, or by signing up for a volunteer shift, you accept the release shown at the time: you take part at your own risk, confirm you are fit to do so, and release UNITI, its volunteers, and the venue from liability for injury, to the extent permitted by law. Parents accept it on behalf of their children. UNITI may photograph or film events; by attending you consent to appearing in photographs used to record and promote UNITI's programs. Tell an organiser if you or your child should not be photographed and we will honour it.
8. Urgent-help alerts
The alerts feature lets a member ask nearby members for help, after an admin has read the request. It is not an emergency service. In an emergency call 911 first. Members who respond do so voluntarily; UNITI does not guarantee that anyone will respond and is not liable for what happens between the members involved.
9. Welcome buddies and referrals
A member who says they are new to the area may be paired with a member who volunteered to welcome newcomers; each sees the other's name and phone number for that purpose. A member's invite link records who introduced a new member; no payment or reward is attached to it beyond recognition.
10. Member content
You keep ownership of what you post, including photographs you add to an event. You grant UNITI a non-exclusive, royalty-free licence to store, display, and share it within the Service and in UNITI's own communications about its programs. You confirm you have the right to share it and the consent of people shown in it. An admin reviews photographs before they are shown, and you can remove your own at any time. We may remove content that breaks these Terms or community norms.
11. Program materials and certificates
Videos, documents, curriculum, certificates, and letters remain the intellectual property of UNITI and their creators. Certificates and letters carry a reference that anyone may check on our site; presenting an altered one is a breach of these Terms.
12. Suspension and termination
We may suspend or end an account that breaks these Terms. You may delete your account at any time by contacting us.
13. Disclaimers and liability
The Service is provided "as is". Training is educational; UNITI does not provide externally recognised certifications, employment guarantees, or professional advice of any kind. To the extent permitted by law, UNITI, its directors, officers, volunteers, sponsors, and affiliates are not liable for indirect or consequential damages, and liability for direct damages is limited to the amount you paid us in the past twelve months. You agree to indemnify UNITI against claims arising from your breach of these Terms or your dealings with other members.
14. Governing law and disputes
These Terms are governed by the laws of the State of California. Any dispute will be resolved in the state or federal courts located in Riverside County, California, after a good-faith attempt to resolve it with us directly first. If any part of these Terms is found unenforceable, the rest stands.
15. Communications
By creating an account you agree that UNITI may contact you about the Service by email, and by phone or text message at the number you give, for service messages: sign-in and verification, event confirmations and reminders, dues notices, changes to something you registered for, replies to your messages, questions about a registration, listing, report, or payment, and safety notices. WhatsApp messages, urgent-help alerts, and news about programs are sent only if you opt in, and you can turn each off in your profile or by replying STOP; every email carries an unsubscribe link. Your carrier's message and data rates may apply. Turning off service messages may mean you miss a change to an event you registered for.
16. Changes and contact
We may update these Terms. For a material change, members are asked to accept the new version on their next visit, and the date at the top changes. Questions: hello@unitiusa.org.
