UNITI ("UNITI", "we", "us") operates this site (unitiusa.org), the member hub at uniti.team with its classifieds and jobs board, and the training portal at upskill.uniti.team. This policy covers all of them. It explains what personal information we collect, why, and how we handle it.
Information we collect
On this site we collect nothing unless you use a form or donate. When you send a message, volunteer, apply for a role, enquire about partnership, or ask for updates, we store what you typed, your email or phone, and the page you sent it from, so a member can reply. Donations are processed by a third-party form; we receive your name, email, amount, and whether you asked to be listed publicly.
When you create a member account, we collect:
- Your full name and email address
- Your country code and phone number
- Your home ZIP code, which places you in a community and gives your profile an approximate map position (the centre of the ZIP, never your address)
- Whether you are new to the area, and the invite code of the member who introduced you, if you came through their link
- Your password (stored as a salted hash; we cannot read it) or your Google account ID if you sign in with Google
- The version of the Terms you accepted and when
- Optionally, where home is (a country, and a state of India) and the languages spoken at home, so that circles, groups inside UNITI by language or region, can be suggested to you; counts only are shown to admins, and nothing is gated on your answer
Some things work without an account. A guest ticket, a sports entry, a pre-registration, a booth or sponsorship application, or a volunteer shift taken from a shared link asks for a name, a WhatsApp number and, where a confirmation is sent, an email. These are kept with the event and retired a year after it, as described under Data retention.
If you choose to track your own immigration dates on uniti.team, those dates are stored for the reminders you asked for, are visible to no one else, and are deleted with your account.
While you use member services we also store what you do there: sessions watched, posts and comments, event registrations, attendance recorded at the door, volunteer shifts and hours, classifieds listings, rides you offer or take, alerts you send, photographs you add to events, directory recommendations, letters and certificates issued to you, and sign-in timestamps. Classified ads, events, jobs and directory entries are given a map position from the city or ZIP typed on them.
How we use it
- To deliver programs and services: sessions, progress, certificates, event registrations, directories you opt into, rides, alerts, and the welcome program
- To show what is near you: boards are filtered by distance from the community's centre, and a ride or an alert is ordered by distance to your ZIP's map position
- To communicate: verification, password reset, reminders, weekly digests, important announcements, and, where you opted in, WhatsApp reminders and urgent-help alerts
- To take payment for guest tickets, dues, and donations through Zeffy, which processes the card; we receive the payer's name, email, the amount, and what it was for, never the card number, and we match it to your registration or membership
- To recognise donors by name as UNITI Supporters, unless they choose to stay anonymous
- To moderate the community, classifieds, forums, the directory and its problem reports, and photographs
- To improve the program using anonymized, aggregate figures, including the public impact page, which shows counts only
We do not sell your information. We do not share it with advertisers. We do not use it to train external AI models.
What other members can see
- Your name on things you post, unless you turn "Show my name" off in your profile, in which case you appear as "a member"
- In a shared ride, your name and phone number, shown only to the driver and riders in the same car; on the ride list, only your first name and the town you leave from
- In the welcome program, your name and phone number, shown only to the newcomer or buddy you are paired with
- On a sent urgent-help alert, the words you wrote and the contact you gave, shown to members who opted in to receive alerts
- Your home ZIP code is never shown to anyone; a distance derived from it may be, such as "3 mi from you"
- In a circle you join, your name is visible to the circle's lead and to admins, not to other members; where you are from and the languages you speak are never shown to anyone
The member card
Your member card is a QR code that opens a page showing your name and whether your membership is current, and nothing else. It is meant for a business offering a member deal, or for an organiser at the door of an event. The code carries a signed token, not your account details. Door check-in uses the organiser's phone camera to read the code; no image is stored.
Third-party services
- Supabase: database, authentication, file storage (including event photographs)
- Coolify: application hosting on a self-managed server
- Resend: transactional email
- Meta WhatsApp Business: WhatsApp reminders and alerts, only to members who opted in and gave a number
- Google OAuth: optional sign-in with Google
- Anthropic: when a member asks the site to read a pasted announcement or a photo into a form, that text or photo is sent to Anthropic's Claude for that one answer and nothing else; Anthropic does not use it to train models
- YouTube: video playback of unlisted sessions
- Zeffy: donations, dues, tickets, booth and sponsorship payments; we never see card numbers
- OpenStreetMap: map tiles on the map views; your browser fetches tiles from their servers, which see your IP address as any website would
- Zippopotam and OpenStreetMap Nominatim: turning a ZIP or a city into a map position when something is saved; the ZIP or city name is sent, never your name
Cookies
Member sites use cookies only to keep you signed in. This site sets no cookies. We use privacy-respecting, cookie-free analytics that record page views without identifying you.
Your rights
- Update your name, phone number, ZIP code, or password from your account, and turn alerts, WhatsApp, the welcome program, or showing your name on or off there
- Request a copy of all data we hold about you
- Request deletion of your account and associated data (irreversible)
- Unsubscribe from non-essential email
- Withdraw from any public listing (supporters wall, forum directory, classifieds) at any time, and remove photographs you added
To exercise these rights, email hello@unitiusa.org.
Data retention
We keep your information while your account is active. On a deletion request we remove personal data within 30 days, except records we must keep for legal or operational reasons, such as donation acknowledgements, certificates and letters issued, and volunteer hours already reported.
Details given without an account are retired automatically: one year after an event, the name, phone number and email on a guest ticket, a sports entry, a pre-registration, or a booth or sponsorship application are replaced with placeholders, while the counts and payment records stay. The raw payment notifications we receive from Zeffy are cleared after 400 days. Immigration dates are deleted with your account.
Children
Member accounts are for people 18 and older. Kids Enrichment sessions and family events are registered by a parent or guardian, who gives the child's full name and birth year so that attendance and certificates carry the right name, together with their own contact details. We collect nothing from a child directly and create no accounts for children. A parent can edit or remove a child's details at any time under My household on uniti.team, or ask us to delete them entirely. Photographs of children at events are shown only after an admin's review, and a parent can ask for any to be removed.
Security
HTTPS everywhere, hashed passwords, row-level security on the database, signed URLs and tokens for files, cards, and letters, and two-factor sign-in on the administrator accounts of every service we use. Card numbers never reach us. If we discover a breach affecting your data, we will notify you by email without unreasonable delay, say what was exposed and what you can do, and make any notification California law requires.
Changes
Material changes are communicated to members, who are asked to accept the updated Terms on their next visit. The date at the top reflects the latest revision.
